4 Reasons Why Empathy Is Essential for Excellent Leadership
August 5, 2019
Empathy may be a “soft skill,” but that is no reason to underestimate it. The ability to master soft skills like empathy, communication, collaboration, flexibility and conflict resolution is absolutely critical to leadership. “Hard skills,” which include things like typing proficiency, computer-programming aptitude, writing ability, mathematical competency and other technical skills, are obviously important. But those skills have nothing to do with the qualities that make leaders compelling or successful.